95% cost reduction. Proven in production.
Real results from real deployments. See how Resolve transforms customer service operations.
Leading eCommerce Brand
Deployed Statera Resolve across their entire CS operation. Eliminated over 95% of customer service staffing costs without reducing response quality. Response time dropped from hours to minutes.
CS staff cost reduction
Response time (was 4+ hours)
Autonomous operation
Customer satisfaction maintained
Industry Use Cases
eCommerce & Retail
High-volume order queries, returns, refund processing. Peak season scaling without temp staff.
Subscription & SaaS
Billing queries, plan changes, cancellations, feature questions. Reduce churn through instant, accurate responses.
Travel & Hospitality
Booking changes, cancellations, loyalty inquiries. Handle seasonal spikes without seasonal staff.
Healthcare & Wellness
Appointment scheduling, prescription refills, insurance queries. HIPAA-aware routing and escalation.
The transformation is dramatic.
Before Resolve
- 12 CS agents across 2 shifts
- 4+ hour average response
- $580K annual CS cost
- Inconsistent quality
- No weekend coverage
- 3-week training for new hires
After Resolve
- 2 CS supervisors for escalations
- <2 minute average response
- $30K annual Resolve cost
- 100% policy compliance
- 24/7/365 coverage
- Same-day deployment